Sarah K

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Activity overview

Latest activity by Sarah K
  • Sarah K created an article,

    How can I determine whether a regular invite or a 3rd Party invite is appropriate for my event?

    Regular Invites:In ZenGRM you create Packages that you assign to Invites. If you assign the basic default Package of 'One Seat' (or one pass, one event access, one login etc.) to an Invite, this me...

  • Sarah K created an article,

    How does waitlisting work for multiple registration buttons / tickets?

    A guest can only be included in the guest list once. Therefore, they cannot be a confirmed guest in the guest and join the waitlist for another type of registration within the same event.For exampl...

  • Sarah K created an article,

    What happens when my waitlist reaches capacity?

    You will receive an email with the subject line 'Waitlist for your event is full"The email will specify which ticket and/or registration button has reached capacity. Thank you! If you have question...

  • Sarah K created an article,

    How does moving guests between events work with waitlisted guests?

    It depends on the scenario.If you are trying to move a WAITLISTED guest in one event to another event, you cannot do that. If you navigate to your GUEST LIST, you can see that the move icon does no...

  • Sarah K created an article,

    When a spot opens up in my event, does the first waitlisted person automatically become confirmed for my event?

    No. This is by design, to give the event manager precise control over their guest list.To start, there are two ways capacity for your event would increase: The event manager increases the MAX REGIS...

  • Sarah K created an article,

    Can I create an event that is waitlist only?

    Yes, you can! This is especially useful in two common scenarios: Pre-screening: Some events and classes, like a cancer survivorship support group, need to ensure participants meet certain criteria...

  • Sarah K created an article,

    Security Incident Response Plan

    Purpose and Scope The Security Incident Response Plan provides a systematic incident response process for all Information Security Incident(s) (defined below) that affect any of ZenGRM's informatio...

  • Sarah K created an article,

    Security Incident Response Plan - HIPAA Addendum

    Purpose and Scope The Security Incident Response Plan - HIPAA Addendum identifies the requirements for covered entities and business associates in providing notification to affected individuals, th...

  • Sarah K created an article,

    Business Continuity and Disaster Recovery Plan

    Purpose and Scope This Business Continuity and Disaster Recovery Plan guides Seatrobot in the event of a significant business disaster or other disruption to normal service. Seatrobot must respond ...

  • Sarah K created an article,

    Data Retention and Disposal Policy - HIPAA Addendum

    Purpose and Scope The Data Retention and Disposal Policy - HIPAA Addendum identifies the requirements for data retention and sanitization pertaining to protected health information (PHI) and the im...