Sarah K

Once an event's date / end time has passed, many features within the event are functionally frozen. We can see what is and isn't available to be edited if we click into one of our events.For exampl...

When you create an event in ZenGRM, you get more than just a registration page. You get a permanent, fully customizable web page that works hard for your event at every stage of its life cycle. Thi...

 You can filter your guest list to see who is a primary guest and who is a plus one. Please note, this feature is only available if you've enabled your guests to bring a plus one. For more informat...

ZenGRM gives you two ways to remove a guest from your event: declining them or deleting them. Understanding the difference will help you keep your guest list accurate and your data clean.Declining ...

Your events in ZenGRM automatically move from the dashboard to ARCHIVED EVENTS 14 days after the event ends.If you want to move an archived event back into the main dashboard, toggle the ARCHIVED E...

If you've created an event, and it's not showing up on your organization's aggregated events page, please follow these steps:Navigate to DASHBOARD. Identify your event. Then, check the visibility c...

Yes, you can! To do this, first navigate to WEB PAGE. Scroll down to the MANAGE CONTENT TABS table. Then, click ADD NEW CONTENT TAB. The ADD CONTENT PAGE modal will open. In the TAB NAME textbox, t...

Yes, you can! To do this, first navigate to SETUP inside your event. Scroll down to the ADVANCED table at the bottom of the page and check the box next to ADD PRINTING / BADGING. Navigate to BADGIN...

If you create an event that allows your guests to bring a plus one, you will likely have some guests who forget to submit their plus one's contact details. With ZenGRM, you can easily follow up wit...

The only way that refunds are automatically sent through TrustCommerce Vault is if the purchaser themselves clicks on a 'Request Refund' link in the email they are sent.This happens one of two ways...