Sarah K

A guest at one of my events let me know that she couldn't find her invite. With ZenGRM, it's easy to re-send invites.First, navigate to DASHBOARD. Then, identify the specific event. Click its EVENT...

This is how a purchaser-initiated refund request appears to a guest and/or purchaser if they attempt to initiate and complete the process outside of the window of availability (as established by th...

This article provides step-by-step guidance for creating a TICKETED class or event using ZenGRM. If your event is free, refer to Creating a Free Event.Before reading this article, we recommend refe...

After you've created an event, you can edit its name, date or time. To do this, navigate to DASHBOARD. Please note: The workflow below does not work for recurrences or series if the first occurrenc...

A recurrent event is an event that has multiple occurrences, where attendees aren't expected to attend every event - for example, a weekly drop-in yoga class.If this doesn't sound accurate to your ...

There are two ways you can access a link to your event web page. First, navigate to DASHBOARD. In your dashboard, you'll see a blue globe icon in the row of every event. If you click that icon... ....

When someone is assigned as a 3rd Party Coordinator for an event, they automatically receive an email with 'Managing Your Guest List' as the subject line.If they are the 3rd party coordinator, they...

Regular Invites:In ZenGRM you create Packages that you assign to Invites. If you assign the basic default Package of 'One Seat' (or one pass, one event access, one login etc.) to an Invite, this me...

A guest can only be included in the guest list once. Therefore, they cannot be a confirmed guest in the guest and join the waitlist for another type of registration within the same event.For exampl...

You will receive an email with the subject line 'Waitlist for your event is full"The email will specify which ticket and/or registration button has reached capacity. Thank you! If you have question...