Creating Additional Registration Questions

You can create questions that will be presented to attendees as they register for your event.

This is a powerful tool that allows you to collect information from your guests. This is separate from  Registration Input Fields, which ask for more basic information. With additional registration questions, you can ask for more in depth information from your guests, and customize the format.

To add additional registration questions, navigate to the WEB PAGE tab inside your event.

On this page, you will see a table for CREATE ADDITIONAL REGISTRATION QUESTIONS. Click ADD QUESTION.

The ADD QUESTION pop up window will appear. At the top, you will have a text box, where you can type your QUESTION. You can also add OPTIONAL TEXT if you need to provide any extra clarifying information.

Then, you can pick the format of the question in the SELECT ANSWER TYPE table.

For example, you can choose MULTIPLE SELECTORS. For my event, I'm pairing up students with instructors for a 1-1 mentoring activity. I'm allowing the students to disclose which instructors they'd prefer to do this activity with. Therefore, MULTIPLE SELECTORS is the most appropriate format for my question.

You will be redirected back to WEB PAGE, where you'll be able to see your question + any optional text you added. We haven't added any answers for the question yet, so it's not functional at this point. Click ADD ANSWER FOR MULTIPLE SELECTOR OPTION.

A pop up window ADD ANSWER OPTION will appear. Type one of your answer options, then press SAVE.

After pressing SAVE, you'll land back on WEB PAGE. Your answer will appear at the bottom of the table. You can edit the answer by clicking the pencil icon, or delete the answer by clicking the trash can icon.

Once you've finished adding all of your answers, you can check the box at the top, next to the question.

The SET PREFERENCE VISIBILITY pop up window will appear. You need to apply the registration questions to a registration button / a type of registrant.

You will be redirected back to WEB PAGE. The eye icon will appear in green, indicating that it is live on your event registration page. If you want to remove its visibility, you can click the green eye to turn it off. If you'd like to edit the answers, you can click the question.

Upon clicking the question, the answers will expand again.

Another option you can choose for your event is EITHER / OR OPTIONS. For my event, there are two meal options, so this is an appropriate format for this question.

Click ADD ANSWER FOR EITHER / OR OPTION.

Add your option, then press SAVE.

You'll be redirected back to the WEB PAGE. You will want to add your 2nd answer. Click ADD ANSWER FOR EITHER / OR OPTION (RADIO).

Add your 2nd answer, then press SAVE.

Now, both of the options for your EITHER / OR registration question have been added. One feature that is unique about the either / or option is the ability to add CONDITIONAL QUESTIONS to the original questions. These are follow up questions that apply to one of the either/or options. You can add conditional questions by clicking the number to the right of your answer.

When I click the number next to that option, the ADD CONDITIONAL QUESTION pop up window will appear. The format for adding a conditional question is exactly like creating a normal registration question. You can choose whichever response format makes the most sense for you. For my event, I'll choose TEXT INPUT BOX, which allows people to write an open response. Press SAVE.

You'll be redirected back to your web page, where you can edit your conditional question further. Select the number of rows you want to be available for your answer.

Ensure the visibility for the EITHER / OR question and the conditional question are both turned on and assigned to the accurate registration button by checking the checkbox to the left of each question.

Continue adding any conditional questions you need to add. You can only add 1 conditional question per either / or option. Once that's completed, you can add another question by clicking ADD QUESTION.

Another option that exists for additional registration questions is DATE / TIME PICKERS. You can choose just date, just time, or a combo of both. For my event, I'm going to choose BOTH DATE & TIME PICKERS, then press SAVE.

After pressing SAVE, you'll be redirected back to the main page with all of your additional registration questions. As always, check the checkbox next to the question to make it live and associate it with the correct registration button.

Please keep in mind, the DATE / TIME PICKER allows guests to choose any date and time in a calendar. If you have specific windows of availability you'd like your guests to choose from, MULTIPLE SELECTORS would be a more appropriate format for your question.

You can amend the preference visibility of your questions at any time by clicking the green eye icon that corresponds with the question. When you click that icon, the SET PREFERENCE VISIBILITY pop up window will appear. If you have multiple registration buttons you can assign the question to a different button. You can also assign registration questions to declined or waitlisted guests. Always press SAVE after amending the preference.

You can edit the order in which the questions appear for your guests by clicking and dragging the question tables. Once your preferred order is set, click the SAVE ORDER button.

You can also see how your questions will appear to your attendees by clicking PREVIEW QUESTIONS.

The PREVIEW QUESTIONS pop up window will appear. Press CANCEL to exit out of the window.

Your registration questions will appear after your attendees submit their required details. If your event is ticketed, the questions will appear after they've submitted payment.

After your attendees have submitted their answers, they will be automatically emailed their answers. If they click the MY DETAILS button, they will be redirected to their individual registration page.

When the attendee lands on their personal registration page, they have different options to edit their submissions to the event.

If they click the UN-REGISTER button, they can remove themselves from the guest list.

If they click EDIT PERSONAL INFO, they can amend the information they submitted in the Registration Input Fields.

If they click the HERE hyperlink, they can edit their answers to the additional registration questions.

Thank you! If you have questions about this process or any other SeatRobot features, please reach out to support.