Sarah K

There are occasions in which you'll want your users to be able to purchase a ticket on behalf of a guest - and to be able to track and record which of your ZenGRM platform users managed the transac...

The tags column shows what tags a guest belongs to. By default, all confirmed and waitlisted guests are tagged with the registration button they used to sign up for the event. If you click the tag ...

 If you are running a ticketed event, you can access payment reports. To do this, first navigate to STATUS. Click SHOW / HIDE REPORTS. The total transactions will appear. The net income you've rece...

Like most features in ZenGRM, tickets need to be toggled on in order to be visible on your event web page. This is by design. By requiring tickets to be toggled on, the user can tweak and perfect t...

Events you have deleted are not active and cannot accept registrations. They no longer appear in your dashboard. However, you can restore any deleted event by clicking on the empty trash can icon  ...

There are a few options to let people know about your event. Click on the hyperlinked titles of each section for more information.INVITESTo let contacts from your database know about your event, yo...

If your event has been canceled or delayed, you can temporarily or permanently delete it. When you delete an event, ZenGRM will automatically send an email to any registered guests informing them o...

You cannot move guests from a paid to a free event. In this case, it is simpler for the guest to request a refund for the ticketed event, then register for the free event.For information on this pr...

With ZenGRM, you can create badges for your guests. To do this, first navigate to SETUP. Check the box next to ADD BADGING. Scroll back to the top of the page, and click the new tab BADGING. The BA...

By default, ZenGRM will NOT send an email when guests check in to your event. However, automated check-in emails are useful for some scenarios, namely... PROOF OF ATTENDANCE: For example, In healt...