Sarah K

The only way that refunds are automatically sent through TrustCommerce Vault is if the purchaser themselves clicks on a 'Request Refund' link in the email they are sent.This happens one of two ways...

This can happen only if your guest purchased a ticket to your event after they had already accepted a free invite you sent them personally by email. To protect your revenue, ZenGRM allows registrat...

 ZenGRM contains a unique set of features called '3rd Party Tools'. You can assign somebody from another organization (a 3rd Party Coordinator) to create their own login to ZenGRM, where they can m...

  Permissions Bounce-Types and Bounce Rules Permanent Bounces Temporary (transient) Bounces Seeing Bounces Guest List Action You Can Take Fixing A Bad Address Contacts Section  ZenGRM has a c...

 For security reasons, password re-set and creation links in user emails last for 15 minutes before needing to be re-set. If your new user does not click their link in time, you can generate a new ...

 In ZenGRM Enterprise, the architecture is based around a top-level 'Admin Unit', having administrative control over any number of 2nd-tier, linked 'Business Units' and Users in the organization.Yo...

 When your Enterprise Platform is established, one individual will have been assign as the Primary Administrator for your organization's Admin Unit.If you are this Primary Administrator, following ...

 If you are an Admin or Team Member for any Business Unit in your organization's ZenGRM Enterprise platform, when you log in you will land at the Business Unit Dashboard.There, you will see present...

 All subscribing ZenGRM Platform users who have access to the ZenGRM platform to create, manage or access Events ("ZenGRM Customers") agree to be bound by these terms and Conditions, as well as the...

When you send an invite within ZenGRM, that invite is personal to the recipient. This means that the ACCEPT and DECLINE buttons in the invite email recognize the recipient they are intended for. Th...