Edit Check-In Confirmation Email

If you plan on using ZenGRM's check-in tools on the day of your event, you may want to customize your check in confirmation email. For more information on how to activate this feature, refer to Enable Automated Check-In Emails.

To edit this email, first navigate to SETUP.

Scroll down to the ADVANCED table, and click EDIT CHECK-IN CONFIRMATION EMAIL.

The CHECK-IN SUCCESSFUL window will appear. You can customize this email with any information that is relevant to your event. For guidance on how to utilize merge fields, refer to our article How to Compose Emails with ZenGRM.

Some examples of content you may wish to include are:

• A link to a post-event survey
• Instructions on claiming expenses for attending the event
• A link to the event web page, with useful content like document downloads, the event agenda, speakers list, etc.
• Wording as to how the email may be used of proof of attendance for educational or training events.

Once you've customized your check-in confirmation email to your preferences, press SAVE.

When people check in to your event, they will receive an email that matches the copy and merge fields saved in that window.

Thank you! If you have questions about this process, or any other ZenGRM features, please reach out to support.