Sarah K

Once you've set up your account, you will need to add users. To do this, make sure you're in the admin portal (denoted by the cogs icon).   Next, navigate to USERS.   If you've just set up your a...

If you are an admin of an organization with a gold or enterprise level SeatRobot subscription, you can access and customize the default emails that get pre-loaded into every event you create. When ...

If your event is full, and a guest joins the waitlist, they will automatically be sent the waitlist confirmation email. This works just like the Default Confirmation Emails. You don't have to initi...

Composing emails is a crucial aspect of managing events through SeatRobot. There are dozens of different emails within the platform. The most frequently utilized email functions are: Confirmation ...

What is Seatrobot? Seatrobot is a unique online platform for managing meetings, events and contacts. We call it 'white glove guest management', as it combines the CRM (Contact Management) features ...

To activate third party capabilities within your event, first navigate to SETUP. Scroll down to the ADVANCED table, and check the box next to 3RD PARTY INVITES. When you check this box, the window ...

  Yes, you can absolutely send announcement emails to waitlisted guests. To start, create your announcement email. For best practices on how to create an announcement email, please refer to Sendin...

While editing your email you have probably deleted the Seatrobot macros. Macros are like merge fields - they represent content from outside the email, (like a recipient's name) and insert it, email...

  You can access your contacts by clicking this icon:   Or this icon if you have an enterprise account:   When you go into your contacts page, there are a number of tools to help you find, add a...

In this article, we'll review how you can navigate individual contacts within your contact database. Every contact within your database has their own CONTACT DETAILS page. You can access this by c...