Sarah K

The main purpose of filters is to help potential clients, guests and ticket purchasers find events and classes that are relevant to them on your events website. For more information on this process...

 'Viewers' are a type of user within ZenGRM. Their permissions only allow them to access certain events within their organization. The types of events they are allowed to access are determined by f...

Within SeatRobot, you can add preferred venues. This is useful for in-person events. Every time a user adds a new venue to an event, the venue details are automatically added to the list of preferr...

Templates GuideDefault InviteWhat's it for? this email is the default for events with a physical venue whenever you create an invite for contacts on the Emails page. It invites the guest and lets t...

Your 'From Email' is the actual email address that is recorded as the originator of any email you send out from SeatRobot. Your recipients' email programs read this address to see if they recognize...

Your 'reply-to' email is the email that will be in the to: field when one of your recipients hits 'reply' to an email you have sent them through SeatRobot. By default, SeatRobot assigns the email a...

Once you've set up your account, you will need to add users. To do this, make sure you're in the admin portal (denoted by the cogs icon). Next, navigate to USERS. If you've just set up your account...

If you are an admin of an organization with a gold or enterprise level SeatRobot subscription, you can access and customize the default emails that get pre-loaded into every event you create. When ...

If your event is full, and a guest joins the waitlist, they will automatically be sent the waitlist confirmation email. This works just like the Default Confirmation Emails. You don't have to initi...

Composing emails is a crucial aspect of managing events through ZenGRM. There are dozens of different emails within the platform. The most frequently utilized email functions are: Confirmation Emai...