Sarah K

When you first create a SeatRobot account, you should set your brand colors.In this process, you're asked to identify your brand's hex colors.The color pickers are ‘hexadecimal values’ for colors, ...

After setting your brand colors, you should upload your organization's logos and images. To do this, first navigate to your admin portal (denoted by the cogs icon).   You should land on the MANAGE...

Bill Me Later is a tool within SeatRobot that allows ticket purchasers to pay a small portion of a ticket at the point of purchase rather than paying the entire cost of the ticket.This allows guest...

After completing all of the initial account setup steps, you will want create filter groups.Filters are like tags you can apply to your events to assign qualities or groupings to them. You create g...

The main purpose of filters is to help potential clients, guests and ticket purchasers find events and classes that are relevant to them on your events website. For more information on this process...

'Viewers' are a type of user within SeatRobot. Their permissions only allow them to access certain events within their organization. The types of events they are allowed to access are determined by...

Within SeatRobot, you can add preferred venues. This is useful for in-person events. Every time a user adds a new venue to an event, the venue details are automatically added to the list of preferr...

Templates GuideDefault InviteWhat's it for? this email is the default for events with a physical venue whenever you create an invite for contacts on the Emails page. It invites the guest and lets t...

Your 'From Email' is the actual email address that is recorded as the originator of any email you send out from SeatRobot. Your recipients' email programs read this address to see if they recognize...

Your 'reply-to' email is the email that will be in the to: field when one of your recipients hits 'reply' to an email you have sent them through SeatRobot. By default, SeatRobot assigns the email a...