Sarah K

 If you have a ticketed event, you may want to apply BILL ME LATER functions to your ticket(s). Bill Me Later allows purchasers to reserve a ticket, without paying the full cost at point of purchas...

Once you've established your filter groups and filters, you can create custom URLs based on specific filters, or combinations of filters.This is useful if you want to have an easy, shareable link t...

  In SeatRobot, you have the option to upload documents to your event. For example, you can attach parking instructions, forms that need to be signed, syllabuses, or supporting materials. You can ...

You can organize and group contacts based on events they registered for, attended, were invited to, etc.To do this, click the EVENTS FILTER button. The drop-down menu will allow you to choose betwe...

When you create an event in SeatRobot, you may delineate your guests into specific groups via tags. You can also check people into your event based on tag categories. To do this, navigate to CHECK-...

 To purchase a ticket on behalf of a guest, navigate to GUEST LIST. Click PURCHASE GUEST TICKET. This button will only appear if this feature has been enabled at the admin level. For more informati...

Once your organization has created refund policies, you'll want to start applying them to your event. You do this inside your event. To start, navigate to TICKETS. Click REFUND POLICIES. The refund...

Ticket purchasers have the ability to request and initiate a refund without involving the event manager. To do this, they should find their ticket confirmation email. Once they find it, they should...

As an event manager, you have visibility over your refunded guests. To do this, first navigate to GUEST LIST. To view your refunded guests, click the FILTER icon to expand the dropdown menu options...

You can move guests from one event to another. The process is dependent on what type of event the guest started in (originating event) and what type of event you want them to end up in (receiving e...