Sarah K

Once you've established filter groups and filters, you can create custom URLs based on specific filters, or combinations of filters. Custom URLs are useful if you want to have an easy, shareable li...

You have the option to upload documents to your event. For example, you can attach: Parking InstructionsMenusSyllabusesSupporting MaterialsTo upload a document to your event web page, first navigat...

Once your organization has created refund policies, you'll want to start applying them to your event. You do this inside your event. To start, navigate to TICKETS. Click REFUND POLICIES. The refund...

Ticket purchasers have the ability to request and initiate a refund without involving the event manager. To do this, they should find their ticket confirmation email. Once they find it, they should...

As an event manager, you have visibility over your refunded guests. To do this, first navigate to GUEST LIST. To view your refunded guests, click the FILTER icon to expand the dropdown menu options...

You can move guests from one event to another. The process is dependent on what type of event the guest started in (originating event) and what type of event you want them to end up in (receiving e...

You can decline confirmed, waitlisted or outstanding guests from your event. For step-by-step instructions regarding this process, access the link below.How do I decline someone from my event?

A recurrent event is an event that has multiple occurrences, where attendees aren't expected to attend every event - for example, a weekly drop-in yoga class.If this doesn't sound accurate to your ...

You can export a CSV file of your guest list. For more information regarding this process, refer to Exporting Spreadsheets.Before clicking GENERATE REPORT, you can choose which data fields are cont...

Recurrent events can be represented on the aggregated events page of your organization, and on the registration web page of every event in the recurrent set.When you create a recurrent set of event...